A NEW three-stage advice system for people preparing to apply for planning permission has been introduced in the Peak District.
The new director of planning at the Peak District National Park Authority, John Scott, gave a presentation to 23 planning agents to out-line how the new system works.
He said: “Firstly you can get very general guidance from a customer service adviser, then more detailed advice from a planning adviser, and as you move towards a planning application you will be assigned a planning officer who will give very site-specific advice and usually see the application right through the process. Our whole aim is to communicate more openly with customers, tell them what to expect and what is expected of them. Currently a third of applications have to be held back because they contain insufficient information or documentation. We want to ensure people know right from the start what to include, which will save time and money on all our parts.”
For information about the service visit: www.peakdistrict.gov.uk/planning.