ASHBOURNE’S water provider is asking for help from the area’s residents to identify leaks in its network of pipes.
Severn Trent Water says leaks in rural areas such as Ashbourne are often difficult to spot, which has led to calls for people to be on the lookout.
Engineer Russ Draycott, who has been finding and fixing leaks across Derbyshire for more than six years, said: “We take leakage very seriously and we want to bring leakage levels down as much as possible so that water isn’t wasted.
“This is particularly important when we have such unpredictable weather patterns at the moment and we don’t know when the next dry spell will happen.
“Engineers like me work day and night finding and fixing leaks and bursts, however we recognise that there may be some leaks that are still out there that we don’t know about.
“In many cases, we don’t know where leaks are until our customers report them. Please don’t assume we already know about the burst or leak, even if it is a large one: particularly in rural areas where it’s possible for leaks to run for days without being noticed.
“We maintain a 46,000km network of water pipes across a huge area, so customers will often spot a leak before we can and we’re always grateful for your help.”
To report a leak call the firm on 0800 783 4444 or report it online by filling out a form at www.stwater.co.uk/reportaleak. The website will also list leaks which have already been reported and gives tips on how to report a new leak.